CGA works in a variety of sectors – retail & consumer goods, transport, telecoms, travel & leisure and more – with top names like National Express, Inchcape, Pfizer, T-Mobile and Marks & Spencer. No matter how big or small the company, we work with each of our clients to help them gain greater insight into their customers, to measure and manage the customer experience they deliver, and to help the business gain greater success as a result.



CGA’s clients range from familiar FTSE 100 companies and international brands to smaller businesses and start-ups. These are a few of the companies we work with. Where a company’s name appears in blue, you can click that link to download a PDF case study, showing you how we’ve worked with that company in greater detail.

If you put customer value at the heart of your business proposition, then we’d love to work with you. Call +44 (0)1483 209 586 or email info@cgaexperience.com today.

Retail & Consumer Goods	B&Q, Marks and Spencer, Sainsbury, The Body Shop, IKEA, Neal's Yard Remedies, Post Office, BCA, Crabtree & Evelyn and King Jouet
Telecoms, Media & Technology	T-Mobile, Orange, QVC and Macromedia
Healthcare	Boehringer Ingleheim, Pfizer and Abbott
Automobile	Inchcape
Financial Services	Citi, Albemarle & Bond and Heartwood Wealth Management
Travel & Leisure	Jockey Club Racecourses and Clear Channel Entertainment
B2B Services	BSi, Reed Exhibitions, Syngenta, Rio Tinto Diamonds and Diamdel
Transport	National Express (Group), Go Ahead, Southern Rail, London Midland, Gatwick Express, One, Silverlink, East Coast and C2C
Public Sector	British Waterways, University of Birmingham, Land Registry and Bromsgrove District Council