CGA works in a variety of sectors – retail, entertainment, leisure, FMCG, transport, healthcare, publishing and more – with top names like National Express, Inchcape, Pfizer, T-Mobile and Marks & Spencer. No matter how big or small the company, we work with each of our clients to help them gain greater insight into their customers, to measure and manage the customer experience they deliver, and to help the business gain greater success as a result.



CGA’s clients range from familiar FTSE 100 companies and international brands to smaller businesses and start-ups. These are a few of the companies we work with. Where a company’s name appears in blue, you can click that link to download a PDF case study, showing you how we’ve worked with that company in greater detail.

If you put customer value at the heart of your business proposition, then we’d love to work with you. Call +44 (0)1483 209 586 or email info@cgaexperience.com today.

Agribuisness	Syngenta
Automotive and Travel	Inchcape, National Express Trains
Education	University of Birmingham
Entertainment and Leisure	Clear Channel Entertainment, Ticketmaster, Reed Exhibitions, IMP
Healthcare & Pharmaceuticals	Pfizer, Patientline, The Health Clinic
IT	Macromedia
Luxury Goods	Rio Tinto Diamonds, Diamdel
Not-For-Profit	SCOPE
Public Sector and Advisory Bodies	British Waterways, Meat & Livestock Commission, BSi, Post Office
Retail	Marks & Spencer, Sainsbury's, Crabtree & Evelyn, Ikea, Neal's Yard Remedies,Long Tall Sally, QVC, B&Q, BCA, DSA
Telecoms	T-Mobile
Financial Services	Citibank