Go Ahead Group appoint CGA to run Heartbeat™ programme.

09.09 - Chris Garthwaite, Founder & CEO, CGA

CGA have been appointed to run a customer Heartbeat™ programme as a key part of Go Ahead Group’s defence of the Southern Rail franchise.

“We’re delighted to have won this contract as it reaffirms our expertise in applying voice of passenger insight into compelling customer initiatives and innovations to underpin the commercial franchise bid.”
Chris Garthwaite, CEO & Founder – CGA

Related news:
Go Ahead Receive Best Ever National Passenger Survey Scores
Go Ahead Retain Southern Rail Franchise

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